One year limited warranty

Valley-Dynamo, guarantees RidgebackRails® against defects in workmanship or materials (excluding normal wear and tear) for a period of one year.

This Warranty applies only to the original buyer and is not transferable. Warranty claims must be accompanied with a copy of the original invoice. Valley-Dynamo will either repair or replace any RidgebackRails® which are proven, in Valley-Dynamo’s sole discretion, to be defective.

Parts returned hereunder shall be shipped back to valley-Dynamo prepaid via a trackable Ground freight carrier.  Returns must be authorized and any return shipped without a Return Materials Authorization (RMA) may be refused and returned at customer’s expense.  Replacement cushion rails or sets will be sent via Ground freight at Valley-Dynamo’s expense.

THE FOREGOING IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS OR USAGE FOR A PARTICULAR PURPOSE.

No other oral or statutory or implied warranties shall be applicable to Valley-Dynamo, and Valley-Dynamo neither assumes nor authorizes any person to assume for Valley-Dynamo any obligation or liability in connection with said rails.

This Warranty does not apply to labor charges for removing, replacing, recovering or covering RidgebackRails® nor for replacement billiard cloth.  Avoid inconvenience and please inspect rails prior to covering for fit and finish issues.

This Warranty does not apply to stripped, burred, damaged or loosened t-nuts, improper installation, or to damage incurred from alterations, misuse, abuse, accident, fire, flood, earthquake, or any other natural calamity. 

Valley-Dynamo assumed ownership of Ridgeback Rails in January 2023.  In the case of mismatched sets purchased prior to 2023, Valley-Dynamo will allow the purchase of individual replacement rails to correct mismatched sets; but free replacements will not be provided.  While we make every effort to pack sets correctly, it is the customer’s responsibility to notify Valley-Dynamo of any mismatched sets within 90 days of purchase.

There are no refunds offered, exchanges only.  Exchanges for incorrect size or configuration of cushions will be subject to a 20% restocking fee.